Refund policy

  • Perishable Items: State that food items cannot be returned or exchanged once picked up or delivered due to food safety regulations.

  • Order Issues/Refunds: Explain how customers should handle wrong or missing items (e.g., "Contact us within 1 hour of order placement or delivery with your order number for a remade dish or refund/credit").

  • Cancellations: Clarify if/when an order can be canceled (e.g., "Orders can only be canceled before food preparation begins").